Merrick, NY—Don’t we all want better customer service? In our stores, we want customers to get everything they want and exceed their expectations so that when they complete the transaction and walk away happy, they’re already planning to come back. And when we are customers somewhere else, we want the same thing. In this week’s videos, we take a peek at our continuing series or customer service. Watch on!
The Three C's of Customer Satisfaction | first5000channel
It’s all about consistency – across channels and throughout your business. Click here or on the image below to watch.
How to Create Loyal Customers | Salmat
Reviewing loyalty programs and bringing that concept into today’s terms and values. Click here or on the image below to watch.
How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections (Webinar Sample), With Myra Golden
An excerpt from this webinar walks you through the communication chain and the next steps when dealing with a customer. Click here or on the image below to watch.