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Dallas, TX--Eiseman Jewels is seeking an experienced, highly motivated and knowledgeable Administrative Assistant. The person in this position is responsible for assisting in the daily operations of Eiseman Jewels. The individual should be detail-oriented and experienced in working within a fast-paced environment.
This is a full-time position and located at Eiseman Jewels, NorthPark Center in Dallas, Texas. The candidate will be expected to work on-site during pre-determined business hours to include weekends, occasional night events, and extended hours during the holiday season.
Eiseman Jewels provides a number of benefits to include health, dental and vision insurance, long term disability, life insurance and paid sick, vacation and holidays. Qualifies for performance commission after one full year of employment.
The position includes, but is not limited to the following duties:

Administrative Assistant Responsibilities

• Provide a seamless customer experience while greeting clients over the phone, determine customers’ needs quickly and politely, and pair with the appropriate sales team member
• Maintain good relationships with vendors and other partners
• Assist team members upon request - act as a problem-solver and partner with appropriate team members
• Communicate effectively, positively, and supportively with team members, vendors, and clients
• Clean and gift wrap merchandise upon request
• Participate in helping keep the cases, windows, store clean and tidy
• Flexibility to perform different tasks based on day-to-day business needs
• Offer additional support to sales team

Required Qualifications

• At least 1-3 years of previous customer service experience
• Great people skills and always has a smile
• Proficient in Microsoft Suite specifically in Word and Excel
• Acute attention to detail, efficiency and accuracy
• Ability to multi-task in a fast-paced environment
• Maintain a sense of urgency throughout the day
• Work schedule includes: five days a week with daily hours of 9:15 a.m. – 6:30 p.m. to include Saturday rotations and additional hours during events as needed: three Sundays in December and two Sundays for inventory
• Effectively communicate with clients and co-workers through face-to-face conversation, phone calls and email
• Excellent listening and observation skills
• Bi-lingual preferred
• Autonomous, logical, self-starter
• Adhere to company dress code and additional company policies and procedures
• Cooperative and open minded to new ideas and change
• Ability to identify needs of store and adapt to a variety of situations and personalities
• Lift 30 pounds
• Three references required

Company Profile:

Highly regarded as the Southwest’s premier jeweler with gracious and expert service, Eiseman is purveyor to a coveted designer collection featuring renowned designers Roberto Coin, Messika, Temple St. Clair, JB Star, Lika Behar, Pomellato and exclusively available at Eiseman in Dallas Fope, Goshwara, Piranesi, Single Stone and Extensible by Roberto Demeglio, as well as a growing Estate Jewelry Collection. Eiseman offers an extensive selection of bridal diamond jewelry including designs from Precision Set, Single Stone Bridal and Furrer Jacot, as well as an extensive collection of GIA-certified diamonds of impressive quality and size. Eiseman Jewels also boasts an impressive watch collection with manufactures’ Rolex, Cartier, Jaeger-LeCoultre, Ulysse Nardin, IWC Schaffhausen, Louis Moinet, L’Epee 1839 clock creations, TUDOR, and newest addition Parmigiani Fleurier, in addition to Eiseman Exceptional certified pre-owned timepieces. Eiseman has also expanded its winder and safe collection featuring Underwood and Buben & Zorweg.
As the original family-owned tenant of NorthPark Center, Eiseman Jewels anchors the most important retail location in the Center and in the southwest. Located adjacent to Neiman Marcus, customers can contact Eiseman Jewels at (214) 369-6100 during stores hours of Monday through Saturday 10:00 a.m. until 5 p.m., closed Sunday or by appointment in your home, office or jet.
Eiseman Jewels was recognized in Modern Luxury Dallas magazine’s “Best of the City” in 2024, 2023 and 2022 and has been recognized by Town & Country magazine as “Best Independent Jeweler” and by National Jeweler magazine as the finest independent jewelry store in the United States.