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PANDORA CEO RESIGNS AMID SLUMPING SALES August 03, 2011 (3 comments)

Copenhagen, Denmark-- A line carried by a large number of high-end jewelers in the US market and elsewhere is in the midst of a shake-up due to slumping sales. 

A press-release issued by Pandora earlier this week reported that chief executive officer Mikkel Vendelin Olesen has been asked to resign due to sinking sales and "poor marketing and operational execution." Among other things, the release reported a 30% drop in revenue in July 2011 versus July 2010. The company also reduced its expectations for full year 2011 from a projected 30% increase to flat sales equal to those of 2010.

“Although our prices increases combined with some destocking are significant contributors to our slowdown in sales and profitability, our own inadequate operational sales and marketing execution is as big a factor,” Pandora chairman Allan Leighton said.

The company predicted it will take approximately 18 months to set itself back on its earlier successful growth path.

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Comments (3):

Just a matter of time that this would happen. If you were in at the beginning this was a terrific ride with mega profits. However, with what is basically a single product line you need to refresh periodically to keep selling customers who have filled up or lost interest in their Pandora bracelet. They are attempting to add new products to the line but they will never be able to re-create the incredible success that the original product had. Add to that the “If you are nice to us and let us dictate terms and prices and inventory” mentality that success brings to a rapidly escalating company and their reps and it is very difficult to bring new locations on board when the decline starts. It is not the same exactly but think of products like Mont Blanc and Beanie Babies for some historical perspective. You need to be in at the beginning and you need to be out before the music stops and there are no chairs left.

By Daniel Grunwald on Aug 4th, 2011 at 4:03pm

Thank you for the insightful comments, Daniel!

By Howard Hauben on Aug 4th, 2011 at 4:33pm

Agreed!  Daniel is right—any hot fashion will run its course in time, at least in the United States because that’s how American consumers shop.  But it’s important to separate the current fad from the long-term trend:  The short-term trend is beads but the lasting long-term trend is an ongoing need for design-driven, fashion-focused jewelry at an accessible price point.  Jewelry that’s fine, not costume, but not so serious or such a major purchase.  Also, personalization and meaningfulness are long-term trends.  What will change are the products that fit that niche.

By Hedda on Aug 5th, 2011 at 3:37pm

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