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Statistical Update: Service, Repair & Bridging Categories Steady to Positive in January February 24, 2026 (0 comments)
Boston, MA--Service-driven categories such as repairs, custom work, and non-merchandise activity remained steady to positive, playing a critical role in sustaining engagement during a traditionally quieter retail month.
These categories, particularly repairs with a 114% increase in sales, continue to serve as effective bridges between holiday demand and Valentine’s Day, supporting cash flow and client touchpoints without requiring incremental inventory investment.
This Statistical Update is provided by Sherry Smith, VP, Coaching Strategy & Development at Edge Retail Academy and reflects top-line data aggregated from approximately 1,500 independent retail jewelry companies utilizing The Edge POS Software.
About: According to Edge Retail Academy, the company empowers the jewelry industry through expert business coaching and data-driven strategy. Backed by more than 600 years of combined expertise and the strength of Edge Pulse, our $3 billion+ data platform, we provide real-time insights and tailored solutions that drive growth in sales, inventory, profitability, recruiting, team performance, and succession planning. "Our mission is clear," says the company: "To transform good jewelers into great business leaders. As a trusted partner, we’re relentlessly solutions-driven and fully committed to your long-term success." For more information email info@EdgeRetailAcademy.com or call 877-569-8657.