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GUEST EDITORIAL: BEAD-WARE! |  June 22, 2011 (3 comments)

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Toledo, OH—You can always find a good metaphor in sports. One in particular is the notion of playing above your level.

I have to say that in my experience, this was always true. In my younger (I'm actually going to move and do something) years, if I played a tennis player who was better than I was, I actually played a better game of tennis. If a newbie was across the net, I definitely turned my energy down a notch. In golf, just about everyone short of the person who just picked up a club for the first time, is better than I am. So I find myself getting a bit frustrated, but on the other hand, I always walk away from the round thinking that at some point of my life, I'm going to be better.

Here comes the metaphor: At a certain point in time, if we all buy into the notion that the only thing we can sell in this economy is silver and beads, as fine jewelers is that what we will become?

Every big, bead brand was mobbed at the JCK Show this year. The daddies of all brands (we know who they are) had to have been giving them away! Otherwise, there could be no rational answer as to why jewelers were three-deep just waiting for a representative.

You're playing down to a lower level, aren't you?

My concern is simply this: At some point, it might end up being the only way you know how to play. Excuses aside, if you continue to play (and only play) with brands and products that do not meet your skill level, your skill level will diminish.

Resting the metaphor for a moment, if you concentrate on inventory that is under $350, your customer profile will change. When the customer profile changes, inevitably, your staff will change. When your customers and staff change, your brand will change. And before you know it, your business—which I assume is a reflection of you—will change.

Bead-ware. Or someone will be saying game, set, match before you know it.

Ellen Fruchtman is founder and president of Fruchtman Marketing, a full-service marketing firm specializing in the jewelry industry. Fruchtman Marketing represents independent jewelers, designers, manufacturers and trade organizations throughout the U.S. You can reach the agency by contacting Ellen Fruchtman at (800) 481-3520; visit her blog or sign up for a free weekly newsletter at fruchtman.com. Fruchtman Marketing is a member of the American Gem Society.

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Comments (3):

WOW! Couldnt have said it better myself! We will NEVER carry a bead line for just this reason. We are jewelers and we want to sell jewelry, not arts and crafts… Secondly the most well known bead line costs 50-100k to open the line, that will be a scary thing when this fad goes bust…

By shawn klose on Jun 23rd, 2011 at 8:35pm

Thank you we needed that!
It has taken a lot of strength to stay true to our mission to present the unusual and unique to our diverse clientel. We finally decided to sell beads less than 2 years ago,  but only as a service to our devoted clientel who wanted to buy beads - FROM US.

By Kate on Jun 24th, 2011 at 2:30am

I have successfully designed and sold fine bead jewelry FOR YEARS! I am highly amused by the retail jewelrers that have come so late to the retail success that bead jewelry has enjoyed since the time of of the Neanderthals.
You remind me of all those old European fuddy-duddy royals that sneered at Za Za Gabor when she married that Austrian noble. They were appalled that she wore with her lavish diamond necklace, bracelets and rings one of her lovely crystal and platinum beauty crowns when she was “presented” to them in the 60’s.

The problem for all those who march in lock step and buy the same items is REDUNDANCY. Your customers that like beads and wear them do not want to see the same damn thing everywhere they go. They are a more sophisticated and educated shopper than you obviously suppose.

What you fail to apprehend is that women and men who wear and enjoy bead jewelry also wear gold, platinum and silver. I know because many of them are MY customers, some of who have ten or more of my designs. They are very comfortabble wearing both, either seperately or at the same time.

Of course, I create exclusively one of a kind pieces, that are hand-knotted, with quality findings. Selling the identical items that everyone else has is a sure path to failure.

Further, in these difficult times, the savvy retailer has merchandise that appeals to all price points. Pam Danziger also observed that the affluent shoppers are shopping more at Target than Nordstrum’s.

I don’t mean to rip on you but this is the same additude that keeps retails from using all marketing tools, including the internet and social media, as Scott Galloway stated so clearly at the GIA Syposium.

By Anne Timmons-Harris on Jun 24th, 2011 at 5:29pm

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