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Customer Loyalty: A Five-Pronged Approach to Prevent a Leaky Customer Base April 02, 2023 (1 comment)
Las Vegas, NV--The International Guilds Council presents Phillip Bosen, CG, of Bosen Associates LLC, as he explores the real value of loyal clients and these five important ways to keep them coming back over and over again. They are:
- Clienteling
- Client Advisory Boards
- Loyalty Rewards Programs
- Cause-Related Marketing
- Hiring the Wiring
About the Speaker:
Mentoring, coaching, and teaching others is Phillip Bosen’s passion. A passion that has extended well beyond his roots in the jewelry world and has propelled him into a variety of businesses, economic development initiatives, and vast volunteer opportunities.
Phillip holds a Graduate Gemologist degree from the Gemological Institute of America and is a participant of Harvard’s GIA Global Leadership Program. He is an active, long-term member of the American Gem Society (AGS) and recipient of its Sallie Morton Award. As a lifelong learner, Phillip is a believer in continuing education. He continues to study and complete MBA level coursework in leadership from Northwestern University’s Kellogg School of Business.
The prime directive and mission of Phillip’s consultancy is to help retailers improve their profitability, deploy sound business models, and improve their quality of life.