Articles and News

Cresskill, NJ—Frank Crisci, former vice president of merchandising and chief merchant of Neiman Marcus Last Call, has joined the team of ShopWorn, a five-year-old e-commerce startup that acquires unsold authentic luxury merchandise and sells it at a discount. 

In the newly created role of user experience advisor, Crisci will lead ShopWorn’s expansion of the luxury ecommerce experience, focusing on strategies to recreate the in-person shopping ambiance online while solidifying the platform’s position as a luxury shopping destination for consumers who want to own guaranteed authentic luxury items at less than luxury prices. 

“Every brand and retailer deals with the headache of unsold inventory,” said Crisci. “When I was introduced to the ShopWorn business model, it clicked instantly.  This is what luxury retail needs right now, especially since the pandemic has irreversibly disrupted the supply chain. ShopWorn has emerged at the right time as the retail industry grapples with the ‘new normal.’ I’m excited to be part of the team going into 2021 and new industry frontiers.”

Crisci brings vast knowledge of luxury consumer online shopping behavior, having profitably led Neiman Marcus Last Call to a $500M omnichannel business across all merchandising categories during his eight-year tenure.  He has also held executive roles for Lucky Brand/Juicy Couture/DKNY/ Liz Claiborne, Anne Klein/Jones Apparel Group, and Bloomingdale’s.  

Larry Birnbaum, ShopWorn CEO, said,“We are honored to have Frank on board. His contributions will help ShopWorn reach its goal of making the retail industry a win-win-win for all, from brands to retailers to the customers who find incredible value on our site.”

ShopWorn has been growing fast.  In October, it opened a new Hong Kong satellite office to serve the $136 billion Chinese ecommerce consumer audience, and in November, announced its ShopWorn BuyBack Partnership Programwith Swiss watch manufacturer Graham endorsing the use of the program to assure retail partners will not be left with aged inventory. Through the program, ShopWorn partners can direct authorized retailers to ShopWorn to buy their brand’s aged inventory.