Merrick, NY--The longer you are in business, the greater the chance you’ll encounter an angry customer. With the right approach, you can not only diffuse the situation but possibly even turn the customer into one of your biggest fans if you resolve the issue well. Dealing effectively with this customer is an important skill that you’ll use on a regular basis, and here are some new tips to try.
Top 6 Ways to Get An Angry Customer to Back Down, With Myra Golden
In this meaty video full of smarts and solutions from Myra Golden, you’ll find six strategies that can help you deal effectively with an angry customer. Click here or on the image below to watch.
Dealing With Angry Customers, By Prositions Content
Deal with your customer’s feelings first, says this interesting video from Prositions Content. The video walks you through one specific difficult customer, but is equally applicable to all customers. Click here or on the image below to watch.
Dealing With Difficult & Annoying People, From Ratalyst
Deal with a situation before it gets worse, advises this video from Ratalyst. Click here or on the image below to watch.
Top image: psu.edu