New York, NY--Trust, kindness, and communication form the basis of any successful relationship.
Especially, and more crucially, in the stranger dynamic between consumer and merchant. One cannot survive without the other, and there is an expectation to provide and for satisfaction that needs to be met for it to be a successful one. That’s where the idea of customer service comes into play, in the guarantee that the experience was pleasurable and that the customer is inclined to return and provide further business. This conversation can happen in many different types of platforms. However, in a world of big corporations that feel out of reach to the lay person, consumers crave the friendliness and ease of communication that are present in mom and pop shops and small businesses. Click here to continue reading on JewelryEcomm.com.