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Warwick, RI and Lehi, UT—If your business doesn’t communicate with customers via text, you could be missing out on a lot of business.  

The way that consumers communicate today has changed. No longer will phone and email be a sufficient way to maintain contact and interact with your customers. Today’s consumer is much more comfortable communicating via text or other messaging apps. In fact, 90% of consumers say they prefer to be contacted via text. Businesses that aren’t catering to these communication preferences could be left behind.

In a special webinar presented this Wednesday by Podium and the Jewelers Board of Trade, learn how to use text messaging effectively to augment your services and improve customer retention. Jason A'alona, Podium’s director of retail sales, will discuss how using messaging effectively will significantly boost your customer service, and will offer tips and tricks for implementing a messaging strategy that works best for your business.

Erich Jacobs, JBT president, also will weigh in on what he is seeing in the digital world.

The webinar will be held Wednesday, Oct 20, 2021, at 2:00 PM Eastern time (US and Canada). 

JBT and Podium also announce a special pricing offer for new and existing members of both organizations. Retail jewelers who sign up for Podium services will be eligible for a free, one-year JBT retail membership plus a 10% discount on Podium Services. Existing JBT Retail members who join the Podium platform will receive 10% off Podium services.

Register for the free webinar here.

Top image: Pixabay