Skip to main content Navigation

Articles and News

Industry News: BIG, ORS Team Up On Employee Performance Program; Vicenza Fair Expands May 23, 2018 (0 comments)


Anyone interested in presenting a reserve bid before the event can contact JFC at 212-687-2949 or

BIG, ORS Join Forces to Provide Employee Performance Reporting

Napa, CA—Buyers Intelligence Group, LLC (BIG) and Optimum Retail Solutions, LLC (ORS) have joined forces on a new program to provide employee performance reporting to the jewelry industry. The new service, called Performance Optimization Program (POP), gives retailers a dashboard viewpoint of sales associates’ sales outcomes.

The Performance Optimization Program incorporates the philosophy that specific data points, called key performance indicators (KPIs), provide insight as to which sales behaviors need attention. Store owners and supervisors can then prioritize their management efforts to more accurately identify the type of coaching required to increase sales performance.

Two levels of service are available: the first is a subscription-only format that provides retailers access to the POP dashboard and includes training on how to interpret the team’s performance. The second level includes a monthly consulting component that provides in-depth coaching to owners and supervisors on sales team and management issues, business planning, event preparation and more.

The Performance Optimization Program will be available for preview at this year’s CBG and JCK shows in Las Vegas.

Abe Sherman, CEO of BIG said, “For us, this project has been years in the making. Our Balance to Buy clients have requested employee reporting for a long time, but we needed the right partner to interpret the information and make it useful. The ORS team’s approach to people aligns perfectly with how we manage inventory: it is data-driven, behavior- based, and process-focused, which helps simplify the complex sales management process and make it more objective. Since we work with many of the same clients, we saw their results firsthand, and virtually every jeweler was seeing tremendous results.”

Vince Rath, owner and lead consultant for ORS, added, “Our process relies heavily on data to direct and confirm our coaching recommendations and there is no better company out there to provide the type of information we need than BIG. Their Balance to Buy software interfaces with nearly all the POS systems in our industry, which means we receive the data in a consistent format which saves time.

“However, what’s exciting here is that POP focuses on transactional information which provides insight into an employee’s sales behavior across all types of customers. That way, owners and supervisors can offer targeted coaching that improves results across the board. Our goal is to help retailers analyze data, identify solutions and implement them the way the national companies do.”

The Performance Optimization Program will be an add-on service for existing Balance to Buy clients and a stand-alone service for non-Balance to Buy clients. Permission and confidentiality forms will be a part of the enrollment process. For more information, contact Vince Rath at (801) 907-1650, email, or visit BIG and ORS at the CBG Show or JCK Bayside Lobby L-123.


Designer And Painter Reena Ahluwalia Donates Artwork For JFC Auction

New York, NY--In a special milestone marking Jewelers For Children’s 20 years of helping children in need, diamond jewelry designer and artist Reena Ahluwalia is donating a spectacular original diamond painting and some limited edition prints to JFC to be auctioned off during JFC's annual Facets of Hope Gala in Las Vegas.

The five-foot painting, The Portrait of Perfection, features a highly nuanced, hyper-realistic diamond with ultra-magnified facets. It took the artist 500 hours to complete. The painting will be on display during the cocktail reception, starting at 6:00 p.m. ​Anyone interested in presenting a reserve bid before the event can contact JFC at (212) 687-2949, or

The artist at work and the finished painting.

“Reena has become such a big support of Jewelers for Children! Her paintings are so popular with our audiences and there is much anticipation about which of her amazing pieces will be available”, said David Rocha, executive director of JFC. “Her support has helped us reach our fundraising goals and meet our mission to help children in need.”

Giving is at the heart of all Reena Ahluwalia endeavors.  Her artwork benefits Jewelers For Children (JFC) along with other beneficiaries. Each year she support students by providing grants, scholarships, and mentorship to upcoming talent. Reena is a multiple award-winning jewelry designer, a coveted diamond painter, and a passionate professor.

The Facets of Hope gala will take place on Sunday, June 3 at the Mandalay Bay Resort Hotel Casino in Las Vegas. This year’s JFC honorees include Jeffrey Cohen from Citizen Watch America and Bill Luth from Signet Jewelers, Ltd. Singer and songwriter Calum Scott will be performing at the gala, sponsored by Bulova. He was nominated for a Brit Award in the “Best Single”, which has gone platinum in five countries.

Jewelers for Children was founded in 1999 by the U.S. jewelry industry with the mission of helping children in need. Since its inception, JFC has donated more than $ 53 million to programs benefiting children whose lives have been affected by illness, abuse or neglect.


IEG To Upgrade, Expand Vicenza Exhibition Facility

Vicenza, Italy—The Italian Exhibition Group announces a 35 million euro plan to upgrade and expand Hall 2 of Fiera di Vicenza, the exhibition facility where the VicenzaOro jewelry shows and other exhibitions are held.

The project centers around reconstructing the fair’s Hall 2, consolidating it into two levels instead of the current five and covering a total surface area of 26,000 square meters. The new space was designed by architect Volkwin Marg, a partner at the GMP Von Gerkan, Mark & Partners Studio in Hamburg, Germany. It follows the completion of Hall 7 in 2015.

The next major jewelry show in Vicenza will be VICENZAORO September (VOS), September 22-26. VicenzaOro also will have a pavilion at next week’s JCK Show in Las Vegas, and will host the VOD Dubai International Jewellery Show, November 14-17 in Dubai, UAE.

Share This:

Email Facebook Twitter LinkedIn ShareThis

Leave a Comment:

Human Check

What is day follows Thursday?