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Add an ‘Up System’ or Improve Your Existing One for Higher Sales |  June 25, 2021 (1 comment)


Green Bay, WI--Adding a sales floor Up System or making your system better can result in immediate jewelry sales benefits. Jewelry store trainer James "Jimmy" DeGroot of the Jewelry Store Training Institute believes better jewelry stores should have one and that many don't. In this short but comprehensive video, he shares his years of expertise in dealing with the Up System. You will learn the plusses, the minuses and the flexibilities you will need to evaluate the addition of an Up System or make your current one work even better. Cick here to watch now or click on the video frame below.

James (Jimmy) DeGroot is a professional jewelry sales and operations trainer from the jeweler’s side of the counter. Having been in management and the jewelry business for over 20 years, Jimmy offers weekly training to jewelers nationwide via the website Jimmy is an AGS titleholder and specializes in training relevant and timely methods for jewelry teams. He can do a full training on making Bridal Presentations the best they can be, among many other regular training options. Contact Jimmy at or call 920-492-1191.

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Comments (1):

I love 95% of what Jimmy has to say… but I have to disagree strongly about an ups system in a fine jewelry store.  An ups system might be fine for used cars and small appliances - but the emotional and personality ties to a luxury jewelry purchase make the whole ‘who’s turn is it?’ idea fair to everyone BUT the customer.  ... Unless of course you are 100% certain that every member of your team is equally knowledgeable, equally skilled and equally agile and adept at dealing with a wide range of communication styles.

Consider replacing the idea of an ups system with a well-defined brand promise (to which everyone drawing a paycheck is firmly committed),  solid standards for client service, a robust (and mandatory use) CRM system and active and engaged floor management to keep all the wheels turning in the right direction.

By Kate on Jun 25th, 2021 at 2:45pm

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