Sales Strategy

Great New Sales Hire? Good Onboarding Leads To Better Success August 18, 2021 (0 comments)

Prospect, KY—You’ve found a great new person to add to your sales team. But that’s only the first step, says The Center For Sales Strategy. The way to ensure your new hires are successful starts with the onboarding process, which CSS breaks down into three phases: preboarding, orientation, and a 90-day onboarding program. Image: Sue Styles for Pixabay.

In an article on its blog, CSS says preboarding, which happens before the new hire starts work, consists of four steps: announce the new hire to your team, introduce them to key people at the company, send the new hire an overview of the onboarding process, and make sure their workspace and equipment is completely set up and ready to go before they start.

Orientation begins on the new hire’s first day, says the article. Their paperwork should be completed during preboarding, so their first day should be focused on meeting the team and being made welcome. Their first week should focus on learning company culture, mission statement, and core values, as well as anything they need to know to perform better.

A good onboarding program lasts about 90 days, says CSS. During that time, you and the new hire should meet multiple times to get better acquainted, make sure they’re clear about your expectations, and that they truly understand your customers’ point of view.

Click here to read the full blog with more details about each step.