Sales Strategy

London, United Kingdom—In the tradition of using humor to teach a lesson, the Monty Python comedy troupe often based its sketches on shopkeeping. Its famous “Dead Parrot” sketch is one abject example of poor customer service, while the less-well-known butcher shop sketch is one many retail salespeople can relate to: having to help a customer they don't necessarily like. For a bit of comic relief in a stressful selling season, click here to watch.