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Jimmy DeGroot: Adaptability and Problem Solving November 28, 2023 (0 comments)


Green Bay, WI--Retail is unpredictable, with each customer presenting unique challenges and demands.

You need to be adaptable and skilled problem-solvers. You need to think on your feet and adjust your approach based on the situation. The only way this comes is with experience and having great discussions with your other team members after the sale and during your meetings. If things went wrong, openly admit and come to a solution together so next time you’ll all have the answer.

James (Jimmy) DeGroot is a professional jewelry sales and operations trainer from the jeweler’s side of the counter. Having been in management and the jewelry business for over 20 years, Jimmy offers weekly training to jewelers nationwide via the Train Retail website. Jimmy is an AGS titleholder and specializes in training relevant and timely methods for jewelry teams. He can do a full training on making Bridal Presentations the best they can be, among many other regular training options. Contact Jimmy at or call 920-492-1191.

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