Sales Strategy
The Ultimate List of Survey Question To Collect Customer Feedback September 05, 2022 (0 comments)
Provo, UT--Customer surveys can be a great way to gain feedback on your store. And it's fair to say that it's the right time to do so, as the onset of web shopping has redefined how customers approach retail.
[Photo by Lukas via Pexels]
Customers continue to value the retail setup. Approximately 40% of them still like to experience products before purchasing them, which is why some shops still hold events where people can come and explore their wares. Shoppers also love the instant gratification of making an in-person purchase.
For retail stores, it is vital to make the most out of a customer's visit to the store, and a lot of it can start with looking at the feedback. And while you may have figured out ways to collect feedback, it would help to know some questions you can ask customers.
An article highlights around 50 retail survey questions directed at collecting customer feedback. Here are some examples of the questions:
- How easy was it to [find what you were looking for]?
- How satisfied are you with the product information provided?
- What other [brands/retailers] did you consider purchasing this product from?
- What other [brands/retailers] did you consider purchasing this product from?
Read more exciting survey questions in the entire article.