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Jimmy DeGroot: The First Seconds Are All About the Eyes June 07, 2023 (0 comments)

Jimmy DeGroot Store Headshot

Green Bay, WI--Jimmy DeGroot of Train Retail says customers can tell if a salesperson is happy to see them based on their eyes. If the eyes show something other than peace, confidence and pleasantness, then the customer will sense this. Watch the video to learn how to be sincerely happy to meet your next customer.

James (Jimmy) DeGroot is a professional jewelry sales and operations trainer from the jeweler’s side of the counter. Having been in management and the jewelry business for over 20 years, Jimmy offers weekly training to jewelers nationwide via the Train Retail website. Jimmy is an AGS titleholder and specializes in training relevant and timely methods for jewelry teams. He can do a full training on making Bridal Presentations the best they can be, among many other regular training options. Contact Jimmy at or call 920-492-1191.

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