Sales Strategy
Drop That Box Of Rocks! | November 22, 2016 (0 comments)
Miami, FL--Holding a grudge is a heavy burden, and it can be detrimental to your business. Be the first to let it go!
Now, that’s easy to say but hard to do. In the past, if one of our suppliers truly upset me, I would remember it for over 20 years and swear that sooner or later I would get even. But now I am getting older and wiser, and I know that it is really not the way to get the most out of our businesses, friends, or colleagues. I have done some soul searching, and I want to share with you how “letting go” will help all of us in the long run.
We have all been through the painful experience of being around colleagues, friends, or family members who insist on holding a grudge. It is a lot like carrying around a box of rocks. It drains your energy and makes everything else harder to do. And the bottom line is this: it’s pointless.
This is one of the most counterproductive problems with employees, especially in a retail environment. If you or your employees are caught in a grudge match, it can impact the atmosphere of the entire store—for both other employees and even customers--and hurt your bottom line.
There are two things you can do about it.
Option 1: Rearrange your life so you never have to interact with the other person again. Come on now, why should you rearrange your life just to snub someone? This hurts you more than it does them. In fact, if they have already moved on, they may not even notice that you are trying to slight them. It’s a no-win situation and horrible for a retail environment.
Option 2: Let It Go! Put the box of rocks down and move on. As my husband would say, “ And if you never have dinner with these people again will it change your life?” Usually the answer is no. In fact, your life will benefit from the lack of negativity.
Letting go of a grudge can be liberating, especially with employees. It allows everyone to redirect his or her energy. It raises everyone’s emotional intelligence and being the first to let go often means that you can take control, especially in a work situation. It makes it easier for other people to interact with you when before they may have been afraid of getting caught in the middle, and it shows that you are the bigger person who can take the high road.
Are you or any of your employees harboring resentment toward somebody, or do you feel that someone is resenting you? Be the person who makes it better. Let go of the grudge and pick up something more worthwhile than a heavy burden. I promise you, it will make this Holiday season a much happier, healthier and successful experience. --Andie
Andie Weinman, president and CEO of Preferred Jewelers International / Continental Buying Group Inc., was born with the “Jewelry Gene” working in the jewelry industry since she was only ten years old. Her first job was as a cashier in the opening of a catalog showroom doing a fantastic job even at that tender age. Andie holds a B.A. in musical theatre and a B.S. in marine biology from The University of Tampa. When she realized that seawater and marine biology were not good on her hair and she wasn’t quite good enough to make it on Broadway, the jewelry business beckoned. Andie has picked diamonds, sorted color stones, shot waxes and performed a multitude of jobs in the manufacturing of jewelry. Her negotiating experience and prowess has given her the reputation as being tough but fair in her dealings with vendors. In 2012 the Indian Diamond and Color Association awarded Andie the Prestigious Doyenne Award of the Year.