Sales Strategy
The Importance Of Emotional Intelligence In Sales | November 11, 2015 (0 comments)
Carlsbad, CA—Emotional intelligence is a set of abilities that helps you relate effectively to people. Those with high levels of emotional intelligence are self-aware and self-regulated. They know and understand themselves, and they know how to adapt and flex with others. Patience is one of their virtues, which makes them adept at using motivation, empathy, and social skills in communicating and collaborating with people. In effect, they have an innate ability to get along with others. But more than that, they know how to use encouragement as a way of inspiring, leading, and guiding people to maximum achievement. If you don’t naturally possess the competencies of emotional intelligence, you can benefit from learning more about it and applying basic principles to improving your relationships. Unless you live alone on an island somewhere, you’ll want to learn to work and live with others in a joyful, harmonious way. Emotional intelligence will help you do just that.
Some people are clueless when it comes to emotional intelligence and social norms. Consider these:
- Talking too much, especially about yourself. It's not interesting. It's boring.
- Talking too little, so as to hide behind the silence. Also boring.
- Going on a rant in front of others, especially those you don't know.
- Coming to work late on a regular basis. What right do people think they have?
- Crowding in line or simply pushing forward like no one else is there. Really?
- Spending an employer's work time cruising the Internet or talking on your cell phone.
- Failing to say please or thank you. Mother really was right!
Bill Boyajian of Bill Boyajian and Associates, Inc. is the author of Developing the Mind of A Leader, and consults for top firms in the gem and jewelry industry. Read his blog here or contact him at (310) 691-9562, email: bill@billboyajianassociates.com, or log onto www.mindofaleader.com.