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“OVERDELIVER” AND SEVEN OTHER TIPS ON CUSTOMER SERVICE BEST PRACTICES April 18, 2012

GET THIS WRONG AND GET SUED: RELIGION’S PLACE IN A BETTER JEWELRY STORE April 18, 2012

CRIMESTOPPERS TAP GIA TO SOLVE THEFTS, MURDER, MORE April 11, 2012

EXCLUSIVE VIDEO INTERVIEW: GLOBAL JEWELRY TRENDS EXPERT DISCUSSES WHAT’S IMPORTANT FOR 2012 April 11, 2012

BRAND AND INDUSTRY NEWS: PGI’S NEW PROMISE, ERICA COURTNEY IN BELLO, NICKY O. TO BE HONORED, MORE April 11, 2012

IRS TAX AUDITS UP 30%—SMALL BUSINESSES BEWARE! April 11, 2012

BRIDAL BOOTCAMP: THE KNOT TELLS HOW TO KEEP A CUSTOMER FOR LIFE April 11, 2012

STRONG ETHICS COST RETAIL MARGIN $$: LUXURY EXPERTS April 11, 2012

GOLD BUBBLE STILL COMING BUT STOCKS WON’T PREDICT PRICES April 11, 2012

SOLD OUT CENTURION SOUTH BEACH SHOW COMES TO W HOTEL OCT 4-6 WITH OVER 50 STAR DESIGNERS April 05, 2012

BRAND NEWS: RITANI GOES COUNTRY, BROOKE BURKE IN LEVIAN AND VAHAN, NEW CARTIER HEAD, MORE April 04, 2012

INDUSTRY NEWS: GOLD DIPS AGAIN, DE BEERS SIGHTHOLDER LIST RELEASED, MORE April 04, 2012

IS A CELEBRITY ENDORSEMENT BEST FOR YOUR BRAND? April 04, 2012

DOUBLE YOUR BUSINESS DURING A RECESSION? ONE JEWELER TELLS HOW April 04, 2012

BRIDAL BOOTCAMP: ALL ABOUT ENGAGEMENT RINGS AND THE SIZES, SHAPES, AND METALS THAT SELL BEST April 04, 2012

STUDY: EXTERNAL HIRES ARE PAID MORE, BUT PERFORM WORSE THAN STAFF PROMOTED FROM WITHIN April 04, 2012

SEVEN FAST, EASY WAYS TO BOOST ROI ON EMAIL MARKETING March 28, 2012

BRIDAL BOOTCAMP: FIVE WAYS TO ATTRACT TODAY’S BRIDES AND GROOMS March 28, 2012

SMASH AND GRAB ROBBERIES INCREASE IN PRESTIGE JEWELRY STORES March 28, 2012

BRAND AND INDUSTRY NEWS: TOP DIAMOND PR EXEC GOES GOLD; BARRETTES FOR BRIDES, RITANI ON STAGE, MORE March 28, 2012

THE 10 BEST AND WORST STATES FOR TAXES March 28, 2012

CLASSIFIED: CHARLES GARNIER, NANIS, AND BELLE ETOILE ALL SEEK EXPERIENCED REPS March 28, 2012

DO RIO TINTO, BHP EXITS SIGNAL THE END OF BIG DIAMOND MINING? March 28, 2012

TRANSITION PLANNING: IS YOUR LEGACY READY? March 21, 2012

BRAND AND INDUSTRY NEWS: SILVER STATS, CRISSCUT’S NEW DESIGN, EDWARD MIRELL’S 50-CENT NECKLACE, MORE March 21, 2012

BRIDAL BOOTCAMP: FIVE MYTHS HOLDING YOUR BRIDAL BUSINESS BACK March 21, 2012

BIG AND BOLD: FALL/WINTER 2012 FASHION RUNWAY TRENDS FROM LONDON, PARIS, AND MILAN March 21, 2012

DIAMONDS OR MUTUAL FUNDS? HOW TO HAVE THE INVESTMENT CONVERSATION WITH YOUR CUSTOMERS March 21, 2012

18 EXCLUSIVE DESIGNER VIDEO INTERVIEWS HIGHLIGHT NEW COLLECTIONS INTRODUCED AT BASELWORLD March 21, 2012

THE CENTURION GOES TO SWITZERLAND: VIDEOS OF NEW PRODUCT INTRODUCTIONS FROM THE BASELWORLD FAIR March 14, 2012